- Document Management System (DMS)
- .xlsDMS Master Document List Mapping 10/8/2020 Use for all Multifamily transactions. Contains DMS cross references for Underwriting, Final Delivery, and Post Closing.
- .pdfDMS for Multifamily Loan Servicing Site Tutorial and Webinar 8/25/2014 Explains how to use DMS for Multifamily Loan Servicing to submit servicing reports and retrieve statements and fee notifications.
- .pdfDMS Login Instructions 8/5/2014 The DMS authentication page requires a specific login procedure.
- .pdfDMS Document Type Retirement List 6/12/2014 Historical documents remain viewable in DMS. Use list to check if a document type has been officially retired.
- .pdfDMS - Using the Batch Upload Feature 5/7/2013 Document preparation tips for using the DMS Batch Upload feature.
- .pdfDMS User Manual 11/1/2011 Walkthrough of key DMS features and functionalities.
- Investor Reporting References
- .pdfmyOptigo Investor Reporting - Best Practices 1/15/2021
- .pdfmyOptigo Investor Reporting - User Guide 11/9/2020
- .zipExtension Expense Calculator 9/14/2020
- .pdfmyOptigo Reporting Checklists and Reminders 8/28/2020
- .pdfCOVID-19 - Forbearance Reporting Guidance 6/2/2020
- .pdfCOVID-19 - Forbearance Remitting Example 4/2/2020
- .pdfFreddie Mac Loan Accounting — Payoff Contact List 1/12/2018
- .pdfSeller/Servicer GPI Web Access Guide 3/14/2016
- .pdfReserve Reporting: Seller/Servicer User Guide 4/30/2015
- .xlsLoan Payoff Notice 3/24/2015
- .xlsReserves Reporting Template 2/26/2015 Use to report monthly reserve deposit information and aggregate reserve deposit information on a quarterly basis for all Portfolio Mortgages.
- .xlsSales Data Update Template 2/26/2015
- myOptigo Training Videos
- .htmBond Delinquency Reporting 8/28/2020
- .htmDispute Freddie Mac Expected Interest 8/28/2020
- .htmMonthly Reporting on a Single Loan 8/28/2020
- .htmMonthly Reporting on Bonds through Bulk 8/28/2020
- .htmMonthly Reporting on Loans through Bulk 8/28/2020
- .htmReport a Cash Payoff (Code 61) 8/28/2020
- .htmReport a CME Payoff (Code 66) 8/28/2020
- Numbered Guide Forms
- .htmForm 16M: Multifamily Annual Certification ReportTo access these forms, you will need a valid User ID and password for the Multifamily Eligibility System (MES). Contact your system administrator for access to the MES.
- .htmForm 17M: Multifamily Annual Certification Report – Structured Transaction & Tax-Exempt Bond Seller/ServicersTo access these forms, you will need a valid User ID and password for the Multifamily Eligibility System (MES). Contact your system administrator for access to the MES.
- .pdfForm 104: Loan and Real Estate Owned (REO) Expenses and Income 5/17/2017
- .pdfForm 483M: Wire Transfer Authorization 4/30/2019
- .pdfForm 921: Letter of Credit – SBL Certification 5/17/2017
- .pdfForm 981M: Transfer of Servicing Agreement 7/17/2020
- .pdfForm 987M: Wire Transfer Authorization – Cash Warehouse Delivery 5/17/2017
- .pdfForm 988M: Multifamily Certificate of Authorized Representative 4/30/2019
- .pdfForm 989M: Multifamily Certificate of Corporate Secretary 6/27/2019
- .pdfForm 990M: Certificate of Limited Liability Company Secretary/Authorized Representative 4/30/2019
- .pdfForm 996M: Warehouse Lender Release of Security Interest 5/17/2017 To view this form, download and open the form in Adobe Reader
- .zipForm 1028: Value-Add Monitoring 9/30/2020
- .zipForm 1209: Green Retrofits Certification 1/19/2021
- .xlsForm 1056: Reserves Held in Custodial Accounts 6/27/2019
- .pdfForm 1057A: Letter Agreement for Securities Custodial Account for Tax-exempt Bond Transactions 6/25/2020
- .pdfForm 1057: Letter of Agreement for Servicer's Principal and Interest of P&I Disbursement Clearing Custodial Account 6/25/2020
- .pdfForm 1058: Letter Agreement for Servicer's Reserve Custodial Account 6/25/2020
- .pdfForm 1059: Letter of Agreement for Principal and Interest, or P&I Disbursement Clearing Custodial Account 6/25/2020
- .pdfForm 1060: Letter Agreement for Reserve Custodial Account 6/25/2020
- .pdfForm 1061A: Certificate of Incumbency and Authority To Draft Against Securities Custodial Accounts 5/17/2017
- .pdfForm 1061: Certificate of Incumbency and Authority To Draft Against Custodial Accounts 5/17/2017
- .pdfForm 1062: Sight Draft 5/17/2017
- .pdfForm 1063: Notice Letter – Alternative CE Bond Billing Procedure 11/16/2017
- .pdfForm 1065M: Report of IRS Form 1099-A and 1099-C Filings 6/17/2017 To view this form, download and open the form in Adobe Reader
- .pdfForm 1101: Legal Referral Form 5/17/2017
- .zipForm 1102: Seismic Risk Assessment Summary 9/30/2020
- .zipForm 1103: Environmental Site Assessment 9/26/2019
- .zipForm 1104: SBL Physical Risk Report 10/9/2020
- .zipForm 1105: Property Condition Assessment 9/30/2020 A new Export JSON button has been added to this form. For more information about the Form 1105 JSON Data Supplement, view the orange box in the right-hand column.
- .zipForm 1106: Green Report 9/30/2020
- .pdfForm 1107M: Multifamily Seller/Servicer Change Notification 6/27/2019 To view this form, download and open the form in Adobe Reader
- .zipForm 1108: Physical Risk Report 8/28/2019 Use this physical risk report for Conventional and Targeted Affordable Housing Loans
- .htmForm 1110M: Multifamily Annual Certification Report – Servicer OnlyTo access these forms, you will need a valid User ID and password for the Multifamily Eligibility System (MES). Contact your system administrator for access to the MES.
- .pdfForm 1114: Certification - Organizational Chart 9/28/2018 To view this form, download and open the form in Adobe Reader
- .pdfForm 1115: Borrower and Borrower Principal Certificate 9/30/2020 To view this form, download and open the form in Adobe Reader
- .pdfForm 1115 SBL: SBL-Borrower and Borrower Principal Certificate 9/30/2020 To view this form, download and open the form in Adobe Reader
- .xlsForm 1116: Real Estate Schedule 9/30/2020
- .xlsForm 1120: Student Housing Questionnaire 9/15/2017
- .pdfForm 1125: Borrower Application for Partial Release or Easement 5/17/2017 To view this form, download and open the form in Adobe Reader
- .pdfForm 1126: Acknowledgement of Property Improvement Alterations 5/17/2017
- .htmForm 1133: Seller/Servicer Certification of Insurance CoverageTo access this form you will need a valid User ID and password for the Insurance Compliance Tool (ICT). Contact your system administrator for access to the ICT.
- .pdfForm 1140: Hazard Loss Notification and Plan 10/17/2017
- .pdfForm 1140-DR: Hazard Loss Disbursement Request 5/17/2017
- .xlsForm 1143: Multifamily Principal & Interest Custodial Account Reconciliation Worksheet 6/15/2017
- .pdfForm 1144: Verification of Collections 5/17/2017
- .pdfForm 1146: System Administrator Add/Update/Remove Request 9/30/2020 To view this form, download and open the form in Adobe Reader
- .pdfForm 1148: System User Verification and Certification 5/17/2017
- .pdfForm 1149: System Administrator Verification and Certification 5/17/2017
- .pdfForm 1150: Wire Transfer Authorization – Non-Warehoused Mortgage 5/17/2017
- .pdfForm 6011: Waiver of 50-page Limit for SBL Appraisal 6/27/2019 To view this form, download and open the form in Adobe Reader
- .xlsForm 5150 - Forward Commitment Monitoring Report 9/30/2020
- .pdfPRS - Reserve Reporting Customer Education 2/25/2015
- .pdfFixed-Rate Bonds Tutorial 2/12/2012 Explains the Multifamily NIBP and Fixed Rate Bonds Programs.
- .pdfModule 1 - Bond Basics Tutorial 7/1/2009 Explains the basics of Multifamily Bond Transactions, including related documents and cash flows and how these are handled by Freddie Mac and our Seller/Servicers.
- .pdfModule 2 - Servicing Credit Enhanced Bonds Tutorial 7/1/2009 Describes the servicing requirements for bond credit enhancements, with a focus on servicing transactions and assessments.
Freddie Mac Document Custody Procedures Handbook October 2020 iii Preface This Handbook update includes a new Chapter 6 with information on Mortgages originated in whole or in part electronically-eMortgages. Acting as Document Custodian (Freddie Mac-approved third-party eCustodian) for Freddie Mac’s eNotes requires. 9 To submit, click the three‐dash menu button and select ‘Submit to Freddie Mac’. Note: this step can only be completed by the S/S Authorized User role. 10 Once the S/S authorized user hits ‘Submit to Freddie Mac’, a pop‐up window will appear.
- The Learning Center
Sign up at Freddie Mac Learning to view webinars and self-paced tutorials to help you with originating and underwriting mortgages.
Here are useful job aids and other resources that are conveniently accessible 24/7:
Originate & Underwrite
Credit and Capacity
Uniform Collateral Data Portal (UCDP)
What Is Manual Underwriting
- Tutorial 1: Using the Uniform Collateral Data Portal (UCDP) - 35 min
- Tutorial 2: Submitting Appraisal Data Files to the UCDP - 35 min
UCDP Reference Series for the Lender Admin: